HOME > Personal Information Protection Policy
Kobelco Cranes Co., Ltd. and its group companies (hereinafter collectively “Kobelco”) recognizes that all personal information provided by you, our customers and clients through their business with Kobelco must be handled and protected with the utmost care. Therefore, Kobelco will follow the basic policy stated below to fulfill its responsibility.
Kobelco may lawfully use personal information only as needed for its business performance according to its business purposes to the extent that it may require.:
Kobelco may share personal information, including personal name, address, telephone number, mail address, purchasing history of products, place of employment, job title, etc., with its group companies as listed herein for the Purpose. Kobelco will be solely responsible for such use. For any inquiries, complaints please refer to the contact address stated hereunder.
Kobelco will not disclose personal information to any third party except for use of personal information within Kobelco group companies or to its trustees stated above and the following cases:
Kobelco will protect personal information from being divulged or falsified, and take all the measures promptly in case of emergency.
You may request to obtain confirmation concerning whether Kobelco is holding or processing personal data relating to you, and confirmation concerning the use of the personal information in possession of Kobelco. If such a request is made, Kobelco requires that your proof of identity should be provided. When Kobelco finds it necessary to disclose, Kobelco will disclose your personal information in possession of Kobelco to you to a reasonable extent and in a reasonable period of time.
You may request to correct, add or delete your personal information. If such a request is made, Kobelco requires that your proof of identity should be provided. When Kobelco finds it necessary to correct, add or delete, Kobelco will correct, add or delete your personal information in possession of Kobelco to a reasonable extent and in a reasonable period of time.
You may request to cease the use or eliminate personal information. If such a request is made, Kobelco requires that your proof of identity should be provided. When Kobelco finds it necessary to cease the use or eliminate in accordance with the Section 27 of the Law, Kobelco will cease the use or eliminate your personal information in possession of Kobelco to a reasonable extent and in a reasonable period of time.
Please note that if part or all of your personal information becomes unavailable to us, we may not be able to provide satisfying service. Your kind understanding and cooperation will be appreciated. (There may be cases that we are not able to answer your request to suspend our use of or to delete the personal information, if the personal information were managed in accordance with the related laws and regurations.)
Inquiries in relation to any of your requirements mentioned in above Sections 6, 7 and 8 concerning your personal information handled by Kobelco as well as your inquiries related to other personal information is to be sent to the contact address stated below.
Your inquires will be accepted by the contact for inquiries where you have been notified Kobelco at the time you provided your personal information, or by the person in charge if you have an account with Kobelco. You will be informed of details of the method of confirmation of your identity and the fee at the time you contact them. Please contact the following reference desk if you are uncertain about where to contact.
Kobelco Cranes Co., Ltd.
Corporate Planning & Secretarial Department
June 25, 2009
President and CEO
Kobelco Cranes Co., Ltd.
KOBELCO CRANES TRADING CO., LTD.
KC TECHNOSERVICE CO., LTD.
KOBELCO TRAINING SERVICES CO., LTD.
Kobelco Cranes North America Inc. (U.S.A)
Kobelco Cranes Europe Ltd. (UK)
Kobelco Cranes Middle East Fze.(UAE)
Kobelco Cranes South East Asia Pte. Ltd. (Singapore)
Kobelco Cranes (Shanghai) Co., Ltd. (China)
Kobelco Cranes India Pvt. Ltd. (India)